![]() If you experience any problems while using FCA Toolbox, or you have a question or complaint, you can contact the Customer Support team. If you are using macOS, you can use the Disk Utility to check this setting.ĭo you have a contact centre for support? If you are using Windows, you can check this setting when you right-click the disk, select Properties, and check the "Type" field. How can I check if my data carrier is recognized as a Local Disk by default? Start the Map Updater with the data carrier detached and mount/insert the data carrier to your computer when prompted by the Map Updater software. What should I do if my data carrier is recognized as a Local Disk by default? The most possible cause is that the FCA Toolbox cannot reach the update server due network issues. The free space required varies according to map region. If you see this error, please ensure you have sufficient free space on your computer and restart the download and install process. Why am I seeing ‘The computer has insufficient free space’?įCA Toolbox needs to first download the selected products from an online server before copying the data to your USB drive. Minimum recomended free size: 16 GB.Ĭheck if the USB flash drive slot (reader) on your computer is working properly. Make sure you have enough free space on the USB flash drive to which you wish to download map update. Why is FCA Toolbox not detecting USB flash drive? Please check the Antivirus, Firewall and Proxy Settings that there are no restrictions, because that can cause connection error, as well. Please ensure there is an active internet connection available and try to load the FCA Toolbox again. Common problems and solutionsĪ connection error indicates that the FCA Toolbox is unable to reach the online update servers. It is recommended to use a broadband internet connection for downloading updates and new contents. The download time varies based on the content being downloaded and your internet connection speed. How long should it take to download the map data? Yes, all available updates can be installed later at any point in time. How often should I check for map updates? Please visit your nearest dealership about information on your available map updates. How can I check the availability of any map updates? Please check the Guide for detailed information. Insert your USB stick into the navigation device and update the system.Follow the instructions on the screen to update your map.Download FCA Toolbox to your computer and launch it. ![]() For a quick reference, follow these 3 steps: You can update your customers maps via FCA Toolbox application. Mopar ® Map Care is a map update subscription for your navigation device, which provides free map updates during its period. Please use the LANGUAGE selector to view all available languages. The FCA Toolbox is available in multiple languages. ![]() What languages does the FCA Toolbox support? When you downloaded and installed the FCA Toolbox, launch it with the icon on your desktop. The FCA Toolbox needs to connect to online servers for completing various functions including checking for updates and downloading the latest maps. Yes, FCA Toolbox is compatible with Mac, macOS (latest and two earlier versions supported).ĭo I need an internet connection to download the latest maps/content? Yes, FCA Toolbox is compatible with Microsoft Windows version 7, 8 and 10. If you are uncomfortable using this automatic update method, you can choose to install the newest FCA Toolbox from site and download the installation program accompanying the latest version of FCA Toolbox.Ĭan I install the FCA Toolbox to Windows? Once a new version of FCA Toolbox is available, the program will automatically instruct you to update your current version. How can I obtain the latest version of the FCA Toolbox? Please make sure that you have run the navigation system at least once in your vehicle before attempting to update. ![]() Navigate to the 'Available update' screen in the FCA Toolbox where all updates are listed. Please check the Guide for detailed information about the map update process. You can update the maps via FCA Toolbox application. FCA Toolbox is a free, easy-to-use application that allows you to download and install available map updates or other content (Point of Interest - POI) onto your customers navigation system.
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